If the pod fails to pair, the Omnipod syringe may be used to attempt to withdraw insulin from the pod prior discarding.The patient should call customer support to have PDM replaced. If that is happening then likely the PDM internal lithium battery is depleted. A battery change in PDM should not require a Pod change.
OMNIPOD DASH SERIAL NUMBER
If the PIN is forgotten, the last 4 digits of the serial number will unlock the PDM.
The DASH PDM has a PIN set by the user. DASH Podder Resource Guide PDF (44 pages). DASH Patient Quick Start Guide (20 pages). For a dose of 0.05 units the actual bolus delivered may be as low as 0.00 units or as high as 0.10 units." Note: Per manual, "Insulin sensitive patients should be aware that the accuracy of the device below 1U is ☐.05 units. Note: According to p.12 of the user manual, “Apidra is compatible with the Omnipod DASH® System for use up to 48 hours (2 days).”. in preganncy, educators may wish to view daily totals and average those. Eg if viewing at 0900 the 7 day average is 6 days + 9 hours of insulin. Note, the DASH PDM's 7 day average insulin dose is 6 days + hours in current day. Uninterrupted basal delivery if PDM is misplaced. PDMs allow for all insulin delivery programming including bolus calculator, remote bolusing, viewing of insulin-on-board, basal rate changes etc. The DASH PDM does not have a blood glucose meter incorporated. The Eros and DASH pods and PDMs are NOT interchangeable. 
The newer system uses DASH pods (blue cannula cover) that communicate with a sleek PDM via bluetooth. The older system uses Eros pods that communicate with a thicker PDM via radio waves. There are two types of Omnipod Insulin Management Systems in Canada.Pods contain insulin and self-inserting angled cannula (hands free auto cannula insertion).Small waterproof pods (3.9 cm x 5.2 cm x 1.45 cm) adhere to skin and communicate wirelessly to a Personal Diabetes Manager ( PDM).
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